Terms and Conditions
Traces of Life
Eichendorffstraße 27
48612 Horstmar
Germany
Email: info@tracesof-life.com
1. Scope
These terms and conditions apply to all orders placed through the Traces of Life online shop. By placing an order, you agree to these terms and conditions.
2. Contracting parties
The purchase agreement is concluded with
Traces of Life , Eichendorffstraße 27, 48612 Horstmar, Germany.
3. Offer and conclusion of contract
The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog presentation.
By clicking the "Buy now" button, you are placing a binding order for the products contained in the shopping cart.
4. Prices and Payment
All prices are final prices in accordance with § 19 UStG (small business regulation – no VAT shown).
Payment is made using the payment methods offered in the shop.
5th delivery
Shipping is available to Germany and within the EU.
Since these are print-on-demand products , all books are only printed after an order has been received.
Delivery usually takes 7–14 working days.
6. Retention of title
The goods remain our property until full payment is received.
7. Right of withdrawal
Information about your right of withdrawal can be found in our cancellation policy.
8. Exclusion of the right of withdrawal
Products that are manufactured or personalized according to customer specifications are excluded from the right of withdrawal.
Similarly, print-on-demand products (e.g., books that are only printed upon order) are excluded from cancellation once production has begun.
9. Warranty
The statutory warranty rights apply.
In case of production errors or transport damage, please contact us immediately by email at lebensspuren1@gmail.com.
10. Liability
Traces of Life is only liable for damages resulting from intentional or grossly negligent conduct.
Traces of Life is only liable for simple negligence in the event of a breach of essential contractual obligations.
11. Dispute Resolution
The European Commission provides a platform for online dispute resolution (https://ec.europa.eu/consumers/odr).
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
12. Final Provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
Should individual provisions of these terms and conditions be invalid, the validity of the remaining provisions shall remain unaffected.